Every industry and organization aiming for digital transformation has an Enterprise Resource Planning (ERP) system, which is an application used to manage daily business activities. ERP relies on a centralized database that receives information from various departments, providing the company with a complete view of core business operations. ERP includes integrated modules dedicated to critical functions. The 4S system for the automotive industry was developed to support digital transformation through the main automotive units: sales, service (after-sales), spare parts, and surveys, providing essential information fed back to decision-makers in the automotive sector.
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